No, a booking and payment once made cannot be cancelled or refunded. However, the booking can be rescheduled to another date or time, provided there is space available. You can change your reservation up to 4 hours before the start date of the parking period via a special login module in the 'my reservations' option on the website or by calling the parking lot customer service. The following conditions apply to changing a booking: - The booking can be rescheduled to a date and time after the original booking but within a period of six months, provided that parking space is available. If no parking space is available, the booking cannot be changed. - The booking can be rescheduled to a date and time prior to the original booking, but at least 4 hours must pass between the booking and the drive-in date, provided that parking is available. If no parking space is available, the booking cannot be changed. - You can change the license plate of the reserved parking booking up to 1 hour before the start date of the booking. - It is not possible to change a reservation to a shorter parking period. - However, it is possible to change a reservation to a longer parking period, provided that parking space is available. - If the parking period is extended, the additional cost will be charged and must be paid before entering the parking facility.