Häufig gestellte Fragen

Who is A'DAM Parking?

A'DAM Parking is the parking garage under the A'DAM Tower on the IJ River in Amsterdam North. Nearby attractions include A'DAM LOOKOUT, THIS IS HOLLAND and EYE film museum. The A'DAM Tower houses various offices, three restaurants, event spaces and Hotel Sir ADAM.

What are the opening hours?

The parking garage is open 24 hours a day, 7 days a week. There is also someone at the reception desk on the first floor 24 hours a day 7 days a week.

Is my car safe in the parking lots?

The underground parking garage of A'DAM Parking is closed with a barrier, speed gate and electric door lock. Parking garage A'DAM Toren CV is not liable for damage, theft, loss of the vehicle and other property of parker.

How can I reserve a parking space?

You can only reserve a parking space via the A'DAM Parking website. After payment you will receive your reservation confirmation by email. This confirmation contains all the important details, such as the address of the car park and your entry/exit code. Print or save the reservation confirmation digitally and take it with you so you have the address and code with you. Reserving parking spaces for events always goes through the organizer of the event.

Are arrival and departure times necessary?

Yes, you can only drive in and out during the times you enter. Because of this you will only pay for the time you parked the car instead of paying for whole days or hours. We advise you to book at least half an hour extra before your appointment because of earlier arrivals and to book well after the expected end of your visit. This is because of the parking and traffic congestion that might occur.

Don't have an appointment at A'DAM (yet) and want to make a reservation?

You can. It is not necessary to have an appointment in A'DAM to park with us. You can also park with us in front of surrounding museums and sights of Amsterdam. You can also take the free GVB ferry across the IJ River to visit Amsterdam's city center.

How can I pay?

You can pay online using the following online payment systems: iDeal, Visa, Mastercard, Sofort Banking and Bancontact/Mister Cash. There are no other payment options available. You cannot pay with cash in the parking garage.

How do I access the parking garage?

If you have made a reservation you will receive an e-mail containing a unique 5-digit code to enter the parking garage. It is also possible to enter the garage with license plate recognition if the license plate has been registered in the reservation.

Can I cancel my parking?

No, a booking and payment once made cannot be cancelled or refunded. However, the booking can be rescheduled to another date or time, provided there is space available. You can change your reservation up to 4 hours before the start date of the parking period via a special login module in the 'my reservations' option on the website or by calling the parking lot customer service. The following conditions apply to changing a booking: - The booking can be rescheduled to a date and time after the original booking but within a period of six months, provided that parking space is available. If no parking space is available, the booking cannot be changed. - The booking can be rescheduled to a date and time prior to the original booking, but at least 4 hours must pass between the booking and the drive-in date, provided that parking is available. If no parking space is available, the booking cannot be changed. - You can change the license plate of the reserved parking booking up to 1 hour before the start date of the booking. - It is not possible to change a reservation to a shorter parking period. - However, it is possible to change a reservation to a longer parking period, provided that parking space is available. - If the parking period is extended, the additional cost will be charged and must be paid before entering the parking facility.

Can I enter or exit outside of my chosen times?

You can only enter & exit within the chosen times. It is very important that you book well in advance of your parking session. It can be very busy and parking spaces are already booked by the next visitor after you have left. A longer stay is possible, but always requires additional payment.

What are the dimensions of a parking space?

You can only park in the ADAM parking garage with passenger cars and commercial vehicles with a maximum length of 4.80 m, a maximum wheelbase of 1.90 m, a maximum weight of 2,500 kg and with a maximum height of 2.10 m. If your vehicle is longer, wider or higher, you cannot use A'DAM Parking. The parking spaces reserved for the disabled are wider, but may only be used by parkers with a disabled vignette.

Who can I contact?

You can contact Parking Garage ADAM Tower by phone at 020-820.82.43 or 06-15.13.45.63 or by email: parkeren@adamtoren.nl